Feb 112016

WordPress Duplicator Backup Plugin Troubleshooting shares some of the most FAQ asked in the forum and more.

Last Updated: June 10, 2020

Latest News: Updated the documentation.

It is very important that your website, server, plugins and theme are up to date when backing up or cloning your website from one server to another server. There will be times when things will not work as predicted. This post will have some of the most common issues found when creating backups using Duplicator plugin.

The list below will slowly grow and hopefully it will provide you with some help to troubleshoot your issues.

What you need:

WordPress Duplicator Backup Plugin Tutorials:

WordPress Duplicator Backup Plugin Troubleshooting

Q1 When creating a new Package the Permissions Fail (unknown Path to track), how can I fix this?

Solution: You can check the following URL https://codex.wordpress.org/Changing_File_Permissions which is an overview of updating file permissions.

Another reason why this might occur is because many hosting companies don’t allow the Root directory to have write permissions.


Q2 When creating a new Package the folder or files are not created and I don’t even get an error message, how can I fix this?

Solution: You should check to see what is your website memory limit. Also check your wp-config.php file and make sure you have the following line added define(‘WP_MEMORY_LIMIT’, ‘256M’);.

I always recommend 256m minimum for WordPress websites.


I will be updating the troubleshooting list from time to time. So make sure you come back for the latest updates.

If you have any questions please let me know.


I have been working in IT since 1999 and I enjoy the challenges it brings me. I love developing websites with WordPress. I spend a lot of time helping out in wordpress.org forums. I have been writing tutorials since 2011. Now I am learning how to manage my own VPS "Virtual Private Server.

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