Oct 092015

WordPress Duplicator Backup Plugin Tools talks about the help, tools, login and much more.

Last Updated: June 10, 2020

Latest News: Updated the documentation.

There will be times when you will need some help. You will also need to diagnose any issues you are having with this plugin or backups. This post will point you in the right direction for troubleshooting, FAQ and much more.

What you need:

WordPress Duplicator Backup Plugin Tutorials:

WordPress Duplicator Backup Plugin Tools

Step 1 ) Go to Duplicator -> Tools -> Logging tab to view the following details. See image below.

  • Log files


The following image allows you to set up the following options.


  • Refresh = Auto Refresh [10]
  • Click to view the log file


Step 2 ) Go to Duplicator -> Tools -> Diagnostics tab to view the following settings. See image below.

  • Server Settings
  • Stored Data
  • PHP Information


Step 3 ) Go to Duplicator -> Tools -> Cleanup tab to delete the following. See image below.

  • Delete Reserved Files
  • Delete Legacy Data
  • Clear Build Cache


Step 4 ) Go to Duplicator -> Help for the following support options. See image below.

  • Knowledgebase
  • Approved Hosting
  • Online Support
  • Alternatives


Step 4-a ) The following image Knowledgebase shows you a dropdown menu. This menu allows you to access FAQ, User Guide and much more.

  • Quick Start
  • User Guide
  • FAQs
  • Change Log
  • Product Page


Click on the following link Create package to continue with the set up.

I will be updating this tutorial from time to time so make sure you come back for the latest updates.

If you have any questions please let me know.


I have been working in IT since 1999 and I enjoy the challenges it brings me. I love developing websites with WordPress. I spend a lot of time helping out in wordpress.org forums. I have been writing tutorials since 2011. Now I am learning how to manage my own VPS "Virtual Private Server.

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