Feb 092020

FAQ List For Easy WP SMTP post provides a list of the most frequently asked question by users in both support forums and more.

Last Updated: May 5, 2021

Latest News: Updated the documentation.

 FAQ List For Easy WP SMTP

This is a list of some of the most common questions asked in wordpress.org and easy-wordpress-smtp-send-emails-from-your-wordpress-site-using-a-smtp-server support forums. I have created this list to help answer some of the most common questions asked. If you can’t find an answer to your question below, please open up a support ticket in easy wp smtp forum. Someone will help you as soon as possible.

What You need:

Easy WP SMTP Tutorials:

  1. Plugin Settings
  2. Additional Settings
  3. Test Email Settings
  4. Troubleshooting Tips
  5. FAQ


Q1 What version of TLS is used?

Solution 1: It doesn’t – it delegates the actual task of sending emails to PHPMailer from the WordPress installed. You can read more about the solution from the following forum post.


Q2 Does this plugin work in a Multi-site?

Answer: Yes. Check the following link support thread to learn more.


Q3 Can I use the standard WordPress wp_mail() function, or does the plugin use its own custom function to send emails?

Answer: Easy WP SMTP plugin uses the standard WordPress core function wp_mail(). You can read more about it here reference functions wp_mail.


Q4 Is this plugin “GDPR” compliant?

Answer: This plugin doesn’t collect any user info. It simply adds extra mail functionality in PHP to allow sending of email over SMTP. So there should be no GDPR issue.


Q5 Is there any log function?

Answer: There is a logging option that you can enable in the settings menu.


Q6 What “route” does the email take when using this plugin? Does it go directly from my site through my mailhost? Or do you store some data?

Answer: Yes, it goes directly from your site (nothing stored by us).


Q7 Does the plugin check if the email address is correct?

Answer: The plugin cannot check if SMTP actually delivered an email or not. It can only check if SMTP server accepted the email for the delivery. Check the following link forum post to learn more.


Q8 Does your plugin have support for a Constant to disable sending out emails? For example:

define( 'EASYWPSMTP_DO_NOT_SEND', true );

Answer: It doesn’t have that unfortunately. Check the following link forum post to learn more.


I hope the above answers helps you with some of your FAQ questions.

I will be updating this post from time to time. So keep coming back for the latest troubleshooting tips.


I have been working in IT since 1999 and I enjoy the challenges it brings me. I love developing websites with WordPress. I spend a lot of time helping out in wordpress.org forums. I have been writing tutorials since 2011. Now I am learning how to manage my own VPS "Virtual Private Server.

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