Feb 092020

FAQ List For Easy WP SMTP post provides a list of the most frequently asked question by users in both support forums and more.

Last Updated: February 28, 2020

Latest News: Updated the documentation.

 FAQ List For Easy WP SMTP

This is a list of some of the most common questions asked in wordpress.org and easy-wordpress-smtp-send-emails-from-your-wordpress-site-using-a-smtp-server support forums. I have created this list to help answer the most questions asked. If you can’t find an answer to your question below, please open up a support ticket in easy wp smtp forum. Someone will help you as soon as possible.

What You need:

Easy WP SMTP Tutorials:

  1. Plugin Settings
  2. Additional Settings
  3. Test Email Settings
  4. Troubleshooting Tips
  5. FAQ


Q1: What version of TLS is used?

Solution 1: It doesn’t – it delegates the actual task of sending emails to PHPMailer from the WordPress installed. You can read more about the solution from the following forum post.


Q2: Does this plugin work in a Multi-site?

Answer: Yes. Check the following support thread to learn more about it. 


Q3: Can I use the standard wordpress wp_mail() function, or does the plugin use its own custom function to send emails?

Answer: Easy WP SMTP plugin uses the standard WordPress core function wp_mail(). You can read more about it here reference functions wp_mail.


Q4: Is this plugin “GDPR” compliant?

Answer: This plugin doesn’t collect any user info. It simply adds extra mail functionality in PHP to allow sending of email over SMTP. So there should be no GDPR issue.


Q5: Is there any log function?

Answer: There is a logging option that you can enable in the settings menu. 


Q6: What “route” does the email take when using this plugin? Does it go directly from my site through my mailhost? Or do you store some data?

Answer: Yes, it goes directly from your site (nothing stored by us).


Q7: Does the plugin check if the email address is correct?

Answer: The plugin cannot check if SMTP actually delivered an email or not. It can only check if SMTP server accepted the email for the delivery. The following forum post has a reply from one of the developers.


I hope the above helps you with some of your questions.

I will be updating this post from time to time. So keep coming back for the latest troubleshooting tips.


I have been working in IT since 1999 and I enjoy the challenges it brings me. I love developing websites with WordPress. I spend a lot of time helping out in wordpress.org forums. I have been writing tutorials since 2011. Now I am learning how to manage my own VPS "Virtual Private Server.

 Leave a Reply

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>