Apr 192018

The following Easy WP SMTP Test Email Settings tutorial shows you how to test and make sure the e-mails are sent from your server.

Last Updated: October 7, 2019

Lastes News: I updated the documentation.

The following post shows you how to carry out some e-mail testing from your server. It is very important to carry out this test when you first install the plugin. You need to make sure the plugins settings is working correctly in your site.

Easy WP SMTP Tutorials:

  1. Plugin Settings
  2. Additional Settings
  3. Test Email Settings

Easy WP SMTP Test Email Settings

Step 1 ) Go to Settings -> Easy WP SMTP -> Test Email as illustrated in the following image. This allows you to test your emails. You can configure the following fields.

Test Email Fields

  • To
  • Subject
  • Message
  • Click on Send Test Email button once you are ready to carry out a test.


Troubleshooting Email Clients

Q1: What are the correct GoDaddy server settings?

Solution 1: The following are the correct GoDaddy’s settings posted by a GoDaddy employee in the support forum.

The correct settings are:

For cPanel hosting:
SMTP Host – localhost
Encryption – None
SMTP Port – 25
Authentication – None

For every other hosting type:
SMTP Host – relay-hosting.secureserver.net
Encryption – None
SMTP Port – 25
Authentication – None

Connecting to outside servers on standard mail ports is a security policy GoDaddy won’t change for shared hosting. You’d need to use a provider that supports port 80 or an API, which is usually one of the reputable delivery services like sendgrid.com or mailgun.com.

Q2: How to troubleshoot GoDaddy server, Contact Form 7 and this plugin?

Solution 1: Check the following support post in the forum provided by one of the users.


Q3: What version of TLS is used?

Solution 1: It doesn’t – it delegates the actual task of sending emails to PHPMailer from the WordPress installed. You can read more about the solution from the following forum post.


Q4: I am receiving the following error message. How do I fix this?

SMTP ERROR: MAIL FROM command failed: 530 5.7.0 Must issue a STARTTLS command first. t46-v6sm36936863wrc.95 – gsmtp

Solution 1: You need to install openssl package on your local server. If you’re running Ubuntu, you can do this by following command: You can read more about the solution from the following forum post.

sudo apt-get install openssl


Q5: This plugin is not working with my server. My host is 1&1. How do I fix this issue?

Solution: 1&1 host shared server blocks the call to an SMTP server. You need to have a VPS or Dedicted server account for this plugin to work. You can read more about this in the following support thread.


Q6: This plugin is not working with my server. I received the following error message in the log file, how do I fix this?

SMTP ERROR: Failed to connect to server: (0)SMTP connect() failed https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting.

Solution: Check the following URL PHPMailer/wiki/Troubleshooting.


Q7: I am having issues trying to set up a Gmail account. How can I fix this?

Solution: In some cases the device or app might not meed Gmails security standards. Check the following URL let less secure apps access your account to learn how to lower the standards.


Q8: All my e-mails are landing in the spam or junk box, how can I fix this?

Solution: Hi, it is not easy to work out why some e-mails land in the spam or junk box. You might like to read the following thread. This might help you.


Q9: The option to override the ‘From Name’ doesn’t seem to work with Office365. How do I fix this?

Solution: Someone provided a solution in the following forum post.



Q1: Does this plugin work in a Multi-site?

Answer: Yes. Check the following support thread to learn more about it. 


That is all you need to do to test your e-mails and make sure the plugin works correctly in your site.

I will be updating this post from time to time. So keep coming back for more.


Manuel Ballesta Ruiz is a web developer, Blogger and WordPress Enthusiast.

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