Sep 182015
 

WordPress Affiliates Manager Commissions post shows you how to manually award commission to an affiliates and more.

Last Updated: August 8, 2020

Latest News: Updated the documentation.

There are times you might want to award a commission to one or more affiliates manually. This feature added to the plugin will allow you to manually award commission to your affiliates.

Important: The commission cannot be paid if the affiliate account is not active.

WordPress Affiliates Manager Commissions

Step 1 ) The following image Affiliates Commissions displays all available commission and organized through the following fields.

  • Row ID
  • Date
  • Affiliate ID
  • Amount
  • Transaction ID

wordpress-affiliates-overall-commissions

Step 2 ) The following image Manual Commission allows you to manually award commission to your affiliates.

wordpress-affiliates-manual-commissions

The following fields allows you to enter details about your affiliate.

  • Affiliate ID
  • Commission Amount
  • Purchase Amount
  • Transaction ID
  • Date

Step 3 ) Once you have awarded the commission to your affiliates, check to make sure the correct affiliate has received the correct commission. Go to Affiliates -> My Affiliates and check your affiliates.

Troubleshooting / FAQ

Q1 How does the commission work in the plugin?

Answer One: Affiliate commissions are accumulated over time then paid out at the end of the month or so (you decide what your payout schedule is). This is the standard practice. It allows the site admin to go through all the commissions to see if any affiliate is doing any funny business and take care of things (if need be). You can also add a delay of couple of weeks before paying the commissions out so refunds can be accounted for (if needed). All the top sites in the world follow this same model. (Answer by admin in the forum)

The following URL how-the-wordpress-affiliate-platform works can help you further understand how the affiliate plugin works and how the affiliates are paid a commission.

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Q2 How do I delete the commission completely?

Solution: You can manually add a negative commission amount to change an existing commission to 0. Click on the following URL how-to-manually-award-commission-to-an-affiliate to learn more.

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Q3 How do you delete any adjustment made to the commission paid to an affiliate?

Answer: This is not possible at the moment. You can try adding a negative commission amount to balance it out.

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Q4 Can my website users be awarded a commission upon performing a particular task in my website? For example: If they open any page on my site, their earnings is increased. If they share any of my posts on social media, their earnings is increased.

Answer: Unfortunately this is not possible at the moment. Check the following forum post.

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Q5 Using a membership plugin. I want to pay commission for referrals based on their own membership level. For instance: I have 3 levels; 1, 2, and 3 and I want to pay members on each level 25%, 50% and 75% respectively for referrals of a new paid member. Can your plugin achieve this?

Answer: Unfortunately no. Check the following forum post.

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Q6 Does the commission for sales include shipping?

Answer: The plugin excludes shipping, tax, fees, and discount when calculating a commission. Check the following forum post.

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Q7 How do I show awaiting payment transactions to affiliates?

Solution: There is no way to show pending commission to an affiliate since a commission is only registered when a sale goes to a processing/completed state.

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Q8 What Happens If A Customer Clicks Two Different Affiliate Links Before Purchase?

Example Scenario 1: Customer clicks affiliate link A and leaves the. Customer clicks affiliate link B and leaves the site. Customer comes back to the site one week later (not clicking any affiliate link) and makes (1 purchase).
Who gets affiliate credit for (purchase 1)? Customer likes the item and makes another purchase one week later (purchase 2) without going through an affiliate link. Do the affiliates still get credited with the sale? The cookie is set to 90 days so the sales occur within this time.

Solution: From the example above, Affiliate B will get the commission. Basically, the last affiliate click gets it. This is the most common method of affiliate tracking. This is the same model that amazon affiliate system uses (just to pick one example).

Note: The affiliate will get a commission for any future purchase as long as the cookie is valid. You can read more about it from the following URL cookie-duration-use.

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Q9 The plugin is not awarding any commission?

Solution One: The plugin can’t reward commission if the sale amount is zero. You also need to click on an affiliate link and make the purchase in order for the commission to be tracked. Please make sure to keep the debug option enabled in the affiliates manager settings so you can the check the progress of an affiliate sale. (Solution provided by Shadow Labs)

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Q10 Does the plugin support multi-tier affiliate commission?

Answer: No.

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Q11 The “wpam_id” parameters disappears from the URL. Will I lose the commission?

Answer: No. It’s just a parameter that is supposed to disappear if you browse to a different page. It won’t affect commissions tracking. Check the following link forum post to learn more.

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Q12 Does the plugin pay a commision by every lead an affiliate inserts into the database?

Answer: Unfortunately our plugin doesn’t support lead tracking at the moment. Check the following link forum post to learn more.

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Q13  Is it possible to grant commission if a user clicks on the affiliate link which opens a browser which goes to the relevant page, but later the user makes a purchase only in the web app (which we have. It is the info shared between the web app and browser.)

Answer: Currently it is not possible with our plugin. Check the following link forum post to learn more.

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Q14  What is the difference between general settings level commission VS affiliate level commission setting?

Answer: What you configure in the settings will only apply to newly registered affiliates. To change the commission rate/amount of an existing affiliate, you will need to go to their profile. Check the following link forum post to learn more.

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WooCommerce FAQ

Q1 The product costs $100. The WooCommerce discount coupon code is 20% off. The total cost is $80. Does the affiliate get their commission from the $100 or the $80?

Answer: The commission will be calculated based on the final cost of $80.

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Q2 Is there an automatic process for the following case scenario? What can I do in this case since I can’t pay my affiliate a commission. Will I have to remove the referral from his balance?

A client (who paid via WooComerce) wants his money back.

Answer: When a purchase is refunded in WooCommerce, our plugin will automatically reverse the commission for it (if any). You can read more about it in the following support thread.

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Q3 When is a sale eligible for commission in WooCommerce? When Processing or Completed (or both)?

Answer: A commission is rewarded when a WooCommerce order is in the “processing” or “completed” state. If a commission is already rewarded when processing, the plugin will ignore it when it becomes completed.

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Q4 Does the commission for sales include shipping in WooCommerce plugin?

Answer: Our core WooCommerce integration calculates the commission on the actual sale amount (excluding shipping, tax, discount). Check the following forum post to learn more.

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Click on the following URL Create New Affiliate to continue with the settings.

If you have any questions please let me know.

Enjoy.

WP Affiliates Manager Tutorials List

I have been working in IT since 1999 and I enjoy the challenges it brings me. I love developing websites with WordPress. I spend a lot of time helping out in wordpress.org forums. I have been writing tutorials since 2011. Now I am learning how to manage my own VPS "Virtual Private Server.

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