Sep 202014
 

Photonic Troubleshooting will display the most common questions found on the forum and more.

Last Updated: July 23, 2017

Latest News: I have added another solution.

This list will grow as I come across more questions from the forum that users have asked.

Photonic Troubleshooting Steps


Q1 ) How do I get Picasa to work?

Answer: You first need to test to see if you are communicating with your google account “Picasa Web Album”.

You need to add the following shortcode in your page or post.

[ gallery type=’picasa’ user_id=’add your id code here’ ]

If the above does not work then you have to troubleshoot the Id. Another words you need to find out what is your use_id?

If the above works then you will see all your albums displayed on the front of your website or when you click on post or page preview.


Q2 ) I am able to get Flickr photostream to display using the “Photos” option. However when attempting to use the Photosets option with my Album ID, I get nothing. No content is retrieved or displayed. How do I fix this?

Solution: Make sure you are using your User ID and NOT your Username.


Q3 ) I am having issues adding my language translation file. It is not currently showing up. How do I fix this issue?

Answer: Please check the following forum URL photonic translate-photos-tag/#post-9289875 to learn more about a possible solution.


This tutorial will be updated from time to time so keep coming back for the lates.

If you have any questions please let me know.

Enjoy.

Go Back To Photonic Plugin Tutorial List:

Manuel Ballesta RuizManuel Ballesta Ruiz is a web developer, Blogger and WordPress Enthusiast.

  8 Responses to “Photonic Troubleshooting”

  1. Hey Manual, how are u?

    Thanks for your tutorials and words, I’ve been reading and you do a great job with people that are starting to in this world :), also,I think nowadays Photonic is still the best option to show Picasa images, however recently I updated one of my pages to WP 4.3.1 and the plugin starts to show some issues. I’m desperate right now, I’m getting the following error:

    Fatal error: Call to a member function attributes() on a non-object in /home/christia/public_html/ideagro.com/wp-content/plugins/photonic/extensions/Photonic_Picasa_Processor.php on line 269

    It seems that WP 4.3.1 has been modified which is locking the functionality of Photonic, could you give me a hand? any ideas?

    Thank you!!

    • Hi Christian, I have tested Photonic with WordPress 4.3.1 and it works for me.

      Did you by any chance tried to deactivate all your other plugins except this one. Try the aforementioned and see what happens? You might also want to enable debug mode and check to see what it shows.

      • Hey Manuel

        Thank you very much for your reply!!. I already deactivated all other plugins except Photonic without any success :(

        Debug mode shows the following:

        Notice: add_custom_background is deprecated since version 3.4! Use add_theme_support( ‘custom-background’, $args ) instead. in /home/christia/public_html/ideagro.com/wp-includes/functions.php on line 3406

        Notice: register_sidebar was called incorrectly. No id was set in the arguments array for the “Sidebar” sidebar. Defaulting to “sidebar-1”. Manually set the id to “sidebar-1” to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /home/christia/public_html/ideagro.com/wp-includes/functions.php on line 3622

        Notice: register_sidebar was called incorrectly. No id was set in the arguments array for the “Footer” sidebar. Defaulting to “sidebar-2”. Manually set the id to “sidebar-2” to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /home/christia/public_html/ideagro.com/wp-includes/functions.php on line 3622

        Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
        __construct()
        instead. in /home/christia/public_html/ideagro.com/wp-includes/functions.php on line 3457

        Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
        __construct()
        instead. in /home/christia/public_html/ideagro.com/wp-includes/functions.php on line 3457

        Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
        __construct()
        instead. in /home/christia/public_html/ideagro.com/wp-includes/functions.php on line 3457

        Notice: get_theme_data is deprecated since version 3.4! Use wp_get_theme() instead. in /home/christia/public_html/ideagro.com/wp-includes/functions.php on line 3406

        It seems that some things are not updated since WP 4.3 release. Any idea about what to do??
        Thank you very much as well :)

        • Hi Christian, there seems to be a lot of notices when you enable debug mode. I don’t get any of those notices, so there is definitely something wrong with your website which I am sure you are aware. What theme are you currently using? Test a different theme like one of WordPress default themes like Twenty Fifteen or so. See what happens.

          • Hey Manuel

            Thanks for your help, keep in mind that once I got all notices I changed debug mode to false again, in order to not show to my client. Definetely there might be something wrong with the plugin or any other issue that I completely ignore. I checked all the other themes as you suggested, but without success, all shows still the same message about “Fatal error: Call to a member function attributes() on a non-object”.

            Any ideas Manuel??

            Thank you very much!!!

          • Hi Christian, the only suggestion I can make now is to contact your host. Let them imvestigate the error message you are receiving. Also check the server log files see if they reveal anything. As I mentioned previously I don’t see this error message in my testing platform, so I can’t really say why you are seeing this error message?

          • Hello Manuel

            I contacted my webhost provider and they say all is Ok with the server and might be an issue directly from the plugin, as a curious thing I did a installation of Photonic on a WP test that I have
            http://christian-munoz.com/idekotest/?page_id=2
            Wordpress 4.1.8
            Photonic 1.49

            The code are:
            [code]Delta 401
            [gallery type='picasa' user_id='101013262665799980423' kind='photo' album='IdeagroRemolqueDelta401' max_results='29' thumbsize='75']
            Delta 801
            [gallery type='picasa' user_id='101013262665799980423' kind='photo' album='IdeagroRemolqueDelta801' max_results='29' thumbsize='75']
            Delta 1208
            [gallery type='picasa' user_id='101013262665799980423' kind='photo' album='IdeagroRemolqueDelta1208' max_results='29' thumbsize='75'][/code]

            I’m getting the same error message:

            [quote]Fatal error: Call to a member function attributes() on a non-object in /home/christia/public_html/idekotest/wp-content/plugins/photonic/extensions/Photonic_Picasa_Processor.php on line 269[/quote]

            So, this is interesting, there might be some issue with this Photonic_Picasa_Processor.php, don’t you think??

            Thanks!!

          • Hi Christian, did you try with the latest version of WordPress 4.3.1 in your test site?

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