Jan 032020
 

WP Stripe Payments Plugin Troubleshooting Tips post provides a list of the most common issues users run into and troubleshooting tips.

This is a list of common questions related to issues asked in wordpress.org support forum. I have created this list to help you troubleshoot some of the most common issues you might run into. If you can’t find an answer to your issue please click the following link WP Stripe Payments Support and create a support ticket. Someone will assist you as soon as possible.

What You Need:

WP Stripe Payments Plugin Troubleshooting Tips

Q1 There is no pop-up to enter payments details, how do I fix this issue?

Answer 1: This is usually caused by the theme not coded correctly. To fix this issue you could add the following parameter compact_mode=”1″

[asp_product id="178" compact_mode="1"]

You can also troubleshoot the theme in question. You can read more about both solutions above in the following support thread.

Q2 Currently I have the plugin set on test. The transactions stall with the following error:

Failed to load resource: the server responded with a status of 500 (Internal Server Error)

[Error] Failed to load resource: the server responded with a status of 400 () (verifications, line 0)

Answer 1: In this instance the solution was provided by someone in the support forum. My linux serer runs CPanel. When I was upgrading the server to a newer PHP version using EasyApache, I forgot to enable/ configure curl. You can read more about it in the following support thread

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I will be updating this post from time to time. So keep coming back for more troubleshooting tips.

Enjoy.

Stripe Payments Plugin Tutorials:

I have been working in IT since 1999 and I enjoy the challenges it brings me. I love developing websites with WordPress. I spend a lot of time helping out in wordpress.org forums. I have been writing tutorials since 2011. Now I am learning how to manage my own VPS "Virtual Private Server.

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