Nov 232016

WordPress WooCommerce Understanding System Status Report post will show you how to check and understand your current system status.

Last Updated: December 4, 2019

Latest News: Updated the link in the footer.

After you install WooCommerce you need to take one action before you begin to make changes to the settings in the plugin. You first need to check your system status report. This will let you know whether or not your current system is up to date with the minimum requirements to run WooCommerce plugin. If it isn’t then you need to address this before going any further.

The following information will help you and guide you to make any changes necessary if asked by the plugin.

Note: Some of these adjustments need to be done on your server, website WordPress files like wp-config.php via FTP or other tools that allow you remote access to your server. If you don’t have access to your server or you are not comfortable with this then you will need to get in contact with your host.

WordPress WooCommerce Understanding System Status Report

Note: What you want to see next to each feature below is a green tick or some black color text. If you see a red cross then you know there is something not currently setup on your site and needs attention.

Step 1 ) Go to WooCommerce -> System Status as illustrated in the following image to check the current system status.


Step 1-a ) The following image shows you the tabs available in the menu once you clicked on the System Status tab above. You will have access to the following options.

  • System Status = This tutorial talks about this feature.
  • Tools
  • Logs
  • You can click on Get System Report button if you don’t know how to troubleshoot your issue and you need to send a report to the plugin developers.
  • You can click on Understanding the Status Report button to view the knowledge base from the developers.

Note: The following instructions should help you quickly to troubleshoot any issues if you can’t wait for the plugin developers support to get back to you.


WordPress Environment

Step 2 ) Go to WooCommerce -> System Status -> WordPress Environment to view some information regarding the WordPress installation.

WordPress Environment

  • Home URL: http://localhost/wordwoo
  • Site URL: http://localhost/wordwoo
  • WC Version: 2.6.8 = Always make sure you are running the latest version of the plugin.
  • Log Directory Writable: E:\webserver\xampp\htdocs\wordwoo/wp-content/uploads/wc-logs/ = this is letting you know that your log file file directory is writable. (Note your log file path will be different)
  • WP Version: 4.6.1 = Always make sure your WordPress is up to date and running the latest version for security, stability and performance.
  • WP Multisite: – (This is optional)
  • WP Memory Limit: 256 MB = If you are running less memory the status will let you know. I always recommend 256 MB to run WordPress websites. Anything less and you are most likely going to run into issues in the future.
  • WP Debug Mode: – (This is optional)
  • WP Cron: Green tick means it currently available.
  • Language: en_US = Current language running this site. (Note your website language might be different)


Server Environment

Step 3 ) Go to WooCommerce -> System Status -> Server Environment to view some information regarding the Server’s settings.

Server Environment

  • Server Info: Apache/2.4.17 (Win32) OpenSSL/1.0.2d PHP/5.6.23
  • PHP Version: 5.6.23 = Green color means it is one of the current stable versions running in your server.
  • PHP Post Max Size: 28 MB
  • PHP Time Limit: 900
  • PHP Max Input Vars: 1000
  • cURL Version: 7.49.1, OpenSSL/1.0.2d
  • SUHOSIN Installed: – (This is optional)
  • Max Upload Size: 22 MB
  • Default Timezone is UTC: Green tick means it currently available.
  • fsockopen/cURL: Green tick means it currently available.
  • SoapClient: Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected. = In this example this feature is marked with a red cross. That means you need to set this up in your server. For this you probably will need to get in contact with your host unless you are the server administrator running a VPS or dedicated server.
  • DOMDocument: Green tick means it currently available.
  • GZip: Green tick means it currently available.
  • Multibyte String: Green tick means it currently available.
  • Remote Post: Green tick means it currently available.
  • Remote Get: Green tick means it currently available.



Step 3-a ) Go to WooCommerce -> System Status -> Database to view some information regarding the Database settings.

The following image is showing that everything is green, meaning all is good.

Note: As of this writing the current WooCommerce version is 2.6.8.

There is some red information regarding MaxMind GeoIP Database:. The good news is that the installation file can be downloaded from the URL provided There are instructions letting you know how to and where to install this file.


Active Plugins / Settings / API

Step 3-b ) Go to WooCommerce -> System Status -> Active Plugins / Settings / API to view some information regarding the plugins installed and some current WC settings.

This information is straight forward. This is just letting you know the plugins currently installed in the site. It lets you know some of the settings enabled in WC and that API is also enabled.

Note: These settings are configurable through WooCommerce -> Settings.


WC Pages / Taxonomies

Step 4 ) Go to WooCommerce -> System Status -> WC Pages / Taxonomies to view the following information.

WC Pages

  • Shop Base:
  • Cart:
  • Checkout:
  • My Account:

Note: The above pages can be changed through the plugin settings. These pages are created automatically for you when you install the plugin for the first time. Each page has an ID and a URL.


  • Product Types:


Theme / Templates

Step 4 ) Go to WooCommerce -> System Status -> Theme / Templates to view the following information about the theme and templates.


  • Name: Storefront = Default store front theme provided by WC. This also means that this theme will always run smoothly with the current WC plugin version. It is maintained by the same developers and others.
  • Version: 2.1.6 = Note: As of this writing the current theme version is 2.1.6.
  • Author URL:
  • Child Theme: – X – If you’re modifying WooCommerce on a parent theme you didn’t build personally, then we recommend using a child theme. See: How to create a child theme
  • WooCommerce Support: Green tick means it currently available.

Note: In the settings above the Child Theme cross is not red. This is because this feature is optional. However most people running WooCommerce plugin in their site will most likely customize their sites theme. So my recommendation is to create a child theme by following the instructions provided.


  • Overrides: – Currently there are no overrides in the templates.


The above instructions are very important. You must always make sure they are green unless the feature is optional and no red cross is showing next to any feature.

Click on the following URL General Settings to learn more.

If you have any questions please let me know.

I will be updating this tutorial from time to time so make sure you come back for the latest.


WooCommerce Plugin Tutorial List:

I have been working in IT since 1999 and I enjoy the challenges it brings me. I love developing websites with WordPress. I spend a lot of time helping out in forums. I have been writing tutorials since 2011. Now I am learning how to manage my own VPS "Virtual Private Server.

  2 Responses to “WordPress WooCommerce Understanding System Status Report”

  1. Hi Manuel, is it that all have to be green ticks to work? My site only left with SSL cert to work. Any SSL even cheap ones can work with Woocommerce?

    • Hi Violet, having all green is very good. However in your case about the SSL certificate, it all depends on the online store you are running. Please read the documentation from the following URL ssl-certificates-for-ecommerce. This will help you understand further whether or not you need an SSL certificate.

      Let me know if you need more help.

      Kind regards

 Leave a Reply

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>



15 − five =