The following Stripe Payments Plugin Email Settings tutorial shows you how to set up the emails settings for the buyer and seller and more.
Last Updated: January 6, 2019
Latest News: I have added a troubleshooting section.
This tutorial shows you how to customize the e-mail to the seller and buyer. You can also use e-mail tags to customize further the e-mails. There is a field that allows you to customize the subject. You can enable the option to send a receipt to the buyer after they purchase a product successfully.
Stripe Payments Plugin Tutorials:
Stripe Payments Plugin Email Settings
Step 1 ) Go to Stripe Payments -> Settings -> Email Settings as illustrated in the following image to set up the following options.
Stripe Email Settings
- Send Receipt Email From Stripe
- Send Emails to Buyer After Purchase
Step 2 ) The following image allows you to set up the following fields.
Stripe Email Settings Part 1
- From Email Address
- Buyer Email Subject
Stripe Buyer Email Body Settings
Step 3 ) The following image Buyer Email Content Type allows you to select Plain Text or HTML for the body content.
Step 3-a ) The following image Buyer Email Body allows you to customize the buyers e-mail body using plain text or html and using email tags.
Buyer Email Body
- Select Visual or Text
- Click on the tags hints links to view the tags you can use in the buyer e-mail body.
Step 4 ) The following image allows you to enable and set up the following fields.
Stripe Email Settings Part 2
- Send Emails to Seller After Purchase
- Notification Email Address
- Seller Email Subject
Stripe Seller Email Body Settings
Step 5 ) The following image Seller Email Content Type allows you to select Plain Text or HTML for the body content.
Step 5-a ) The following image Seller Email Body allows you to customize the sellers e-mail body with additional email tags.
Seller Email Body
- Select Visual or Text
- Click on the tags hints links to view the tags you can use in the seller e-mail body.
Transaction Error Email Settings
Step 6 ) The following image allows you to enable and set up the following options.
- Send Email On Payment Failure
- Send Error Email To
- Finally when you are happy with your settings click on Save Changes button.
Q1 When I add an image to the e-mail body, the image does not show up in the e-mail. What is causing this issue?
Solution 1: Make sure you have selected HTML for content type in the settings.
Solution 2: The issue could be related to your server not allowing images to display in other websites.
Solution 3: If you use CDN services, then perhaps you have enabled a security features that is blocking images. For example someone had the following feature anti-bot protection enabled in cloudflare. He created this rule because his website received a lot of spam. You can read more about this solution in the following support thread.
Try it yourself. If you have a Gmail, compose a new letter to yourself and click “Insert Photo”. Then click “Web Address (URL)” and put your image URL there –
That is all you need to do to set up the email settings in the plugin.
I will be updating this post from time to time. So keep coming back for more.