May 182014

WordPress Simple Shopping Cart PayPal Language Encoding post will help you set up your encoding language settings for your shopping cart.

Last Updated: July 12, 2023

Latest News: Updated the documentation.

This will help you to troubleshoot the problems with your e-mail sending gibberish characters or simply not been able to view all the characters in an e-mail received from your clients.

This happens when your PayPal profile settings is configured with a non-western language and you receive an e-mail from a buyer using western language encoding. That is why some characters will be missing or displaying incorrectly.

WordPress Simple Shopping Cart PayPal Language Encoding Steps

Note: If you can’t find the link in your PayPal account, use the following link instead:

Step 1 ) Go to and click on Log In. See image below.


Step 2 ) Click on My Account -> Profile -> My selling tools. See image below.


Step 3 ) Go to the bottom of the page until you come to Shipping my items. Click on the URL link PayPal button language encoding. See image below.


Step 4 ) Select the language of your choice from the drop down menu. Each language uses different encoding methods. So make sure you choose the correct language. See image below.

Note: I have selected Western European Language (Including English) which represents UTF-8 format.


Step 5 ) One you are finished select the encoding language click on Save button. See image below.


Click on the following link Create A Simple PayPal Shopping Cart to complete the tutorial.

I will be updating this post from time to time. So keep coming back for more.


WordPress Simple Shopping Cart List

I have been working in IT since 1999 and I enjoy the challenges it brings me. I love developing websites with WordPress. I spend a lot of time helping out in forums. I have been writing tutorials since 2011. Now I am learning how to manage my own VPS "Virtual Private Server.

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