Nov 252020
 

WordPress Affiliates Manager FAQ post provides a list of FAQ questions many keep asking in the forum and more.

Last Updated: October 15, 2021

Latest News: Updated the documentation.

This is a list of common questions asked in wordpress.org support forum. I have created this list to help answer some of the most common questions people keep asking. If you can’t find an answer to your question please click the following link Affiliates Manager Support and create a support ticket. Someone will assist you as soon as possible.

What You Need:

WordPress Affiliates Manager FAQ

Q1 Can I send visitors to one site, and track the sales on a different site? 

Answer: No. You can check the following support thread for an example.

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Q2 Can the plugin track form submissions?

Answer: No.

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Q3 How do I change the default landing page URL?

Answer: You can check the following URL how-to-customize-the-default-affiliate-landing-page-url/

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Q4 When the plugin is activated on a multisite network, does each individual site have its own affiliate system or would it be one central system?

Answer: Each individual site should have it’s own affiliate system since the databases are separated. This is how WordPress multisite works.

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Q5 What is the difference in the paid version?

Answer: There is no difference in the functionality. You can purchase the premium version if you need technical support (where one of our support staff will login to your site to troubleshoot an issue related to the affiliates manager plugin).

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Q6 Can I enqueue the scripts on the homepage?

Answer: jQuery is not required for tracking. It is mainly used for the affiliate portal area (for example: on the registration form). The query is enqueued via the following function (which is the correct way to include jquery):

wp_enqueue_script

You should be able to use a plugin that intercept it and push all the enqueues to the footer area. Check the following forum post.

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Q7 I cannot understand how the plugin will track a purchase. Do I need to have a “buy now” button in order for the plugin to track the purchase?

Answer: A purchase can only be tracked if you use one of our available integration options. Check the following link forum post to learn more.

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Q8 Can I manage to filter the states in the dropdown list based on the country they select in the affiliate registration form?

Answer: Currently that is not possible in our plugin. Check the following link forum post to learn more.

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Q9 Does this plugin support language switching?

Answer: No, unfortunately. Check the following link forum post to learn more.

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Q10 What table is the affiliate account balance stored in?

Answer: You can find it in the wpam_transactions table. Check the following link forum post to learn more.

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Q11 Can I use bitcoin with your plugin?

Answer: Currently our plugin won’t be able to process this type of transaction unless bitcoin is converted to a different currency (e.g. USD). Check the following link forum post to learn more.

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Q12 How do I add a new menu to the affiliate dashboard?

Answer: Currently that requires a lot of coding. Unfortunately there is no current option for this at present. Check the following link forum post to learn more.

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Q13 Is there a way to disable coupons for customers coming from affiliate links?

Answer: Our plugin cannot control the shop functionality of your website. Check the following link forum post to learn more.

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Q14 I am trying to give full control permission for user “Shop Manager” to control the plugin. Is this possible?

Answer: One of the developers posted a code hack that might work for you. Check the following link forum post to learn more.

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Q15 Is it possible to have a special % per category?

Answer: Unfortunately we don’t have an option for categories at the moment. Check the following link forum post to learn more.

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Q16 We have shop manager role in WordPress and they cannot see the Affiliate module it seems only accessible to logged in administrators. We installed a role manager plugin to grant access but the affiliate module is not visible in the options. Any ideas how we grant access to the affiliates to non admin users like the shop manager etc? 

Answer: Check the following link forum post for a solution provided by the developers.

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GDPR

Q1 Is the usage of this plugin compliant with the GDPR?

Answer: Our plugin creates a WordPress user account for each affiliate. It also records affiliate clicks and commissions for sales. You can disclose this information to your users. Check the following link forum post for more information.

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Affiliates ID

Q1 Can the affiliate ID (wpam_id=1) start from a higher number?

Answer: Currently that is not possible in our plugin. Check the following link forum post to learn more.

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Q2 Can I customize or edit the ID number?

Answer: No. The ID is generated in the database and it increments automatically. Check the following link forum post to learn more.

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Q3 I just want to know if there’s a way to use the user username instead of the affiliate ID in the URL.

Answer: No, unfortunately. Check the following link forum post to learn more.

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Q4 Does this plugin support the notion of a “Sub ID” which can be used to identify individual leads?

Answer: Unfortunately this is not possible at the moment. Check the following link forum post to learn more.

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Exporting Data

Q1 Is there a way to export all the click tracking history from all the affiliates?

Answer: Unfortunately this is not possible at the moment. Check the following support thread.

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Q2 How can I export my sold items over a period of time with the associated wpam_id? My affiliates would like to know what his people are buying over time?

Answer: Affiliates Manager doesn’t keep track of sold items. Only the unique transaction/order id is recorded. You will need to manually check each order to see what items are in it. Check the following support thread to learn more.

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Q3 Is there a way one can import the data exported using *Export Data* tab in
Affiliate Manager into a new site?

Answer: This can be achieved using PHPMyAdmin in cPanel. Export the data from the database using PHPMyAdmin and then later on you can import the data into the Database of the new site.

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I will be updating this post from time to time, so make sure you keep coming back for the latest.

If you have any questions please let me know.

Enjoy.

WP Affiliates Manager Tutorials List

I have been working in IT since 1999 and I enjoy the challenges it brings me. I love developing websites with WordPress. I spend a lot of time helping out in wordpress.org forums. I have been writing tutorials since 2011. Now I am learning how to manage my own VPS "Virtual Private Server.

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