Apr 272014

WP Photo Seller Troubleshooting tutorial is a list of different questions with answers, examples to help you fix and troubleshoot any issues you encounter.

Last Updated: September 8, 2021

Latest News: Updated the documentation.

What you need:

  • WP Photo Seller (Note: This is an affiliated link = I get a small commission if you make a purchase.)

WP Photo Seller Troubleshooting

This is a list of common WP Photo Seller issues that I have compiled from the forum. The list below will assist you further to resolve your issues. In some cases it might not help you resolve your problem in that case you will need to log into the forum and ask for help. The support team in the forum is second to none. This list will grow as I come across more issues from the forum and some of my own.

Important: Some links require you to be a member to view them.

Q1 The most common problem many encounter is compatibility and stability between WP Photo Seller and other plugins or themes. By making sure you have the latest version you will avoid some of the common issues.

Solution One: Click on the following link Request Product Update or Fresh Download.


Q2 Not all plugins and themes will play nice with eMember Plugin.

Solution: You can check the following link list-of-plugins-that-dont-play-nice-conflicting-plugins


Q3 There are currently no configured digital or physical variations for this gallery message.

Solution: It means that you haven’t configured any variations in the price list for the gallery you are currently trying to view. Without the variations the plugin will be unable to process the cart properly. Therefore in order for your galleries to work properly please ensure that you configure the variations for the relevant price list by going to the “Price List” menu and editing the price list.  Quoted by  Peter (Moderator at Tips And Tricks HQ)


Q4 If you are setting up your website to be https secure, and are having problems with displaying images. Try the following.

Solution: You will have to modify the following file .htaccess fin the “uploads/wp-photo-seller” directory to also allow “https” for your hostname. An example:

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{HTTP_USER_AGENT} !^facebook [NC]
RewriteCond %{HTTP_REFERER}  !^http(s)?://(.*)facebook.com [NC]
RewriteCond %{HTTP_USER_AGENT} !^Pinterest [NC]
RewriteCond %{HTTP_REFERER} !(wp-admin) [NC]
RewriteCond %{HTTP_REFERER} !^http(s)?://yourwebsite\.com [NC]
RewriteCond %{REMOTE_ADDR} !(|localhost|\:\:1)
RewriteRule .* [L]

Remember to change the yourwebsite with your URL.

A fixed by  Peter (Moderator at Tips And Tricks HQ)


Q5 How do you allow free download for your photos?

Solution: Please view the following video Allowing Free Download of Your Photos.


Q6 How do I sell an entire photo gallery?

Solution: Please view the following video How To Sell a Complete Photo Gallery.


Q7 How do I password protect a gallery?

Solution: Please view the following video How To Password Protect a Photo Gallery.


This concludes the whole tutorial.

I will be updating this post from time to time. So keep coming back for more.


WP Photo Seller Tutorials

I have been working in IT since 1999 and I enjoy the challenges it brings me. I love developing websites with WordPress. I spend a lot of time helping out in wordpress.org forums. I have been writing tutorials since 2011. Now I am learning how to manage my own VPS "Virtual Private Server.

  2 Responses to “WP Photo Seller Troubleshooting”

  1. This is a very good plugin for this type of work BUT BEWARE… Thumbnails cannot be copyright protected. This might not seem too relevant as the images are small but many people copy & share images they have captured from thumbnails and terefore you lose money.

    Also, a big failing is that you can increase your browser magnification which in turn increases the thumbnail to a normal size image that you can copy easily. Unfortunately the thumbnail does not pixelate as it grows so you get a great quality image free!!

    If they fix these issues it would be a great plugin so beware for now before you buy.

    • Hi Philip, thank you for your comment. I understand what you mean and in regards to your inquiry I have submitted a message to the developers to investigate further.

      Kind regards

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