Internet Safe Surfing

 Cleaning Computer, security, troubleshooting, virus, virus hoax, windows 7, windows xp  1 Response »
May 092012
 
internet-safe-surfing

Remember to be careful which website you access. There are many websites on the internet that are there to do harm to your computer/ laptop. These websites can infiltrate some nasty adware, malware and trojans viruses into your computer/ laptop. It is recommended that you install some very cool plugins on your browsers apart from the already installed anti virus, security software and firewall in your computer / laptop.

Have a read on one of my post virus hoax about a particular e-mail hoax that has been sent many times to many e-mail addresses.

Here is a list of some of the tools, utilities and programs I recommend.

  1. Ccleaner To clean all the rubbish and maintain a healthy registry
  2. Comodo Internet Security for anti virus, firewall and secure my system
  3. AVG is the antivirus tool that I am using with my windows 7
  4. Spybot search and Destroy to clean and control adware, malware and spyware
  5. Partedmagic I use for editing my partition and troubleshooting other issues that might arise in windows or linux
  6. Ubcd I use to test and troubleshoot issues with windows and linux
  7. Filehippo to monitor some of my tools
  8. Virus Total: VirusTotal is a free service that analyzes suspicious files and URLs and facilitates the quick detection of viruses, worms, trojans, and all kinds of malware
  9. Spyware blaster
  10. Trend Micro
  11. HijackThis A very cool little tool that helps you check to see what is going on in your boot up sequence. It also checks to see what is running in the background.

Here are a some links to websites that provide information in regards to e-mails, shopping online and websites. This is very important as many keep falling for hoax e-mail and reveal very sensitive data and purchase products that don’t exist. Remember the GOLDEN RULE if it is too good to be true chances are that it is a hoax, fraud and a lie.

  1.  Hoax-slayer: Hoax-Slayer is dedicated to debunking email hoaxes, thwarting Internet scammers, combating spam, and educating web users about email and Internet security issues. Hoax-Slayer allows Internet users to check the veracity of common email hoaxes and aims to counteract criminal activity by publishing information about common types of Internet scams. Hoax-Slayer also includes anti-spam tips, computer and email security information, articles about true email forwards, and much more. New articles are added to the Hoax-Slayer website every week.
  2. Snopes:Welcome to snopes.com, the definitive Internet reference source for urban legends, folklore, myths, rumors, and misinformation. Use the search box above to locate your item of interest, or click one of the icons below to browse the site by category.
  3. Review FBI: Ultimate Reviews On Wholesale, Dropshop & More. This link is very important if you do a lot of online shopping and some sites offer drop shipping.

If you require any information about protecting your computer/ laptop running windows operating system or have some issues with your system leave a message here and I will be glad to assist you. If you have other recommendations please share with everyone by posting here.

Have a safe internet surfing experience :)

CA Anti-Virus Plus v7 issues

 security, software, virus  No Responses »
Jun 232011
 
ca-anti-virus-plus-v7-issues

This is something that can happen to anyone. I followed the onscreen instructions to update the licence through the popup message on Friday and that made me happy :) . The only problem is that on Monday when I turned on my computer the message appeared again.

I started looking at their website for solutions and also a few forums. After a few hours of research I realised that a few customers in the past had experienced similar issues. I had some idea of what was going on. So I rang up helpdesk and they asked if they could remote into my computer and of course you say yes. They discovered that it was not my computer, in actual fact it was their accounts department that did not activate the new product keys. As I work in IT I am almost sure that all they had to do was tick a box on the database to activate the product key.

I made a few suggestions, and advice their helpdesk staff to create a few fields on the database so that when the client logs into their account they will be able to tell whether or not the new product key has been activated. This would make it easier for the customer to figure out what is going on and therefore know exactly what to report. Not everyone is computer literate and this option would provide some clues and make life easier for many.

Anyhow that is the experience I had with CA Anti-Virus Plus v7. They did resolve my problem and I can only compliment their IT staff for their prompt solution and well mannered technician.

These are the solutions that I can recommend to anyone who buys their products online.

When you register their product online make sure that you create an account. After creating the account, log in and check to see if your product key has been added. This will make it much easier to manage your computers and your licences. If you live in Australia these are the numbers you will need to ring in case you have an issue similar to mine.

Help Desk Technical support = 1800839425
Customer Service = 1300364750

For their website please click on the following link CA Technologies.

Remember make sure you have your account details and your purchase order number with you when you ring helpdesk.

If you have any questions just drop a line. All the best

Nasty Trojan Security Shield

 security, virus  No Responses »
Dec 172010
 

Please be aware of a very nasty Trojan going around. Some are sending e-mails and unfortunately this Trojan is some how attaching itself to the e-mails. If you receive an e-mail from a relative, friend or colleagues and it has something like the following link…

http://rapidshare.com/files/437014913/surprise.exe

Please DO NOT INSTALL, this is a nasty Trojan and it will take over your operating system and you will spend some time trying to remove this Trojan.

I have removed it already from 2 computers.

Go to the following remove my security shield link to view instructions on how to remove this nasty Trojan.  It will also provide a link to download a very powerful tool you should have, they have a paid and a free version. The free version helped me remove the Trojan.

If you need more information or help just post a message here.

Good luck

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